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How We Collect and Use Information

We collect the following types of information about you:

Information you provide us directly:

We ask for certain information such as your username, real name, address, phone number and e-mail address, whether you are a fitness instructor and which health clubs you are a member of when you register for a Fitness Fiesta account, or if you correspond with us. We may also retain any messages you send through the website. We use this information to operate, maintain, and provide to you the features and functionality of the Website.

Inviting a friend to use Fitness Fiesta:

You understand that by inviting a friend to join a booking you have made through the “Guest Management” feature, we will email them and we shall store their email address and other information supplied.

Analytics information:

We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the Website. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Website. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

Log file information:

Log file information is automatically reported by your browser or mobile device each time you access the Website. When you use our Website, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Website, domain names, landing pages, pages viewed, and other such information.

Commercial and marketing communications:

We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Booking-related emails (e.g., account verification, booking confirmations and reminders, changes/updates to features of the Website, technical and security notices). You may not opt out of Booking-related emails.

Sharing of Your Information

We will not rent or sell your information into third parties without your consent, except as noted below:

 

  • Who we may share your information with: We may share your information with third-party business partners and Trusted Users for the purpose of providing accommodation and other services to you. Third party business partners will be given limited access to your information as is reasonably necessary to deliver our services, and we will require that such third parties comply with this Privacy Policy, or operate under a similar privacy policy.

      

    Instances where we are required to share your information:

     

    Sport And Spa Ltd will disclose your information where required to do so by law or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security, quality or integrity of the services we offer; and/or (c) to exercise or protect the rights, property, or personal safety of Sport and Spa Ltd, our customers, or others.

     

    Your Choices about Your Information

     

    You control your account information and settings: You may update your account information and email-communication preferences at any time by logging in to your account and changing your profile settings.

     

    We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of booking-related communications (e.g., account verification, purchase and billing confirmations and reminders, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at This email address is being protected from spambots. You need JavaScript enabled to view it..

     

    Links to Other Websites and Services

     

    We are not responsible for the practices employed by websites or services linked to or from our Website, including the information or content contained therein. Please remember that when you use a link to go from our Website to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.