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Terms & Conditions

Cancellations and amendments

 

It may be necessary to cancel your break due to illness, accident or change of circumstances. If you have taken out an insurance policy you will need to contact your insurers directly.

As soon as you know that you need to cancel, call the Customer Care team on 01704 330700 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. Cancellation charges are calculated from the date we receive your written instructions by email, please see table below:

 

 Days before you 
 start your break

 Cancellation 
 charge

 43 days or more

 Loss of deposit

 42 – 15 days

 50%

 14 days or fewer

 100%

 

Deposit payments are non-refundable and non-transferable in all circumstances. Any refunds due can only be made by the original payment method. If you have not arrived by 8am on the morning after your break was due to commence, or notified us by email This email address is being protected from spambots. You need JavaScript enabled to view it. in advance that you will be arriving late, we will assume that the break is cancelled and the total cost will be forfeited. Any refunds given in respect to payments made by credit/debit card will be repaid to the same card. Payments made with vouchers or credit notes will not be refunded.

 

Date changes and venue transfers:

If you wish to transfer your booking to another event you may do this up to 28 days before the start of the original event subject to availability.  An amendment fee of £10 will apply. You will also incur additional charges if the cost of your event/holiday rises. If you wish to change your booking, please contact the Bookings team on 01704 330700 or email This email address is being protected from spambots. You need JavaScript enabled to view it..  Requests must be made by email or by telephone by the lead name on the booking only. Changes made within 28 days of the start of the event are treated as a cancellation and subject to cancellation charges.



Testimonials

My friends and I had an amazing time..really well organised...fantastic classes. .it just went too quickly!! Cant wait to go again. ..thankyou!

Kim from Herne Bay, Kentr

I like the variety of classes and I love the presenters you invite every year! They are FANTASTIC! Everyone from the Fitness Fiesta team is always very helpful during the event too!

Zuzana from Brighton

Excellent weekend - really enjoyed my first time at Fitness Fiesta

Nicki from Slough

Absolutely amazing time I had such fun , I didnt stop smiling and will recommend the Fiesta to others

Vincent from Rainham, Kent

Really enjoyable weekend, looking forward to the next one

Berni from Hertford

Love Fitness Fiesta. Great range of classes and the presenters are amazing. I love the fact that its all shapes and sizes, ages & abilities but everyone has fun and gives it a go.

Simone from Suffolk

Been to several of these now, such fun with the best presenters in the business. Such great value for money but beware......highly addictive!!

Claire from Surrey

It was an awesome experience and will do it again! So much variety, so many new classes to try for the first time. Its a must for anyone into fitness.

Clinton from Maidstone

Had an absolutely amazing weekend, the classes were incredible. I never wanted it to end. The intructors were outstanding and their passion and motivation really made the weekend.

Daniel from Henlow

Was the best experience ever. Loved, Loved, Loved it!Cant wait for the next one, would recommend it to anyone.

Lesley from Gravesend

Amazing, fun, friendly, fantastic. Everything you need from complete beginner to pro. Never judged-just give it a go and the support is amazing.

Helen from Wokingham.